Legal
Privacy Policy
Last updated: January 1, 2026
1. Introduction
vQuip is a specialty insurance program for adventure rental businesses, operated by Bluefields Specialty Insurance, LLC ("vQuip," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit vquip.com or interact with our services.
2. Information We Collect
Information You Provide
We collect information you voluntarily provide when you:
- Submit a coverage inquiry or partner application form
- Sign up for agent or partner communications
- Book a risk consultation or demo
- File or manage a claim through claims.vquip.com
- Communicate with us by email or phone
This may include your name, email address, phone number, business name, business type, fleet details, and other information relevant to your coverage needs.
Business Information
As an insurance platform for rental businesses, we collect business-specific information including rental fleet details, business location(s), years in operation, prior claims history, and revenue information for underwriting purposes.
Information Collected Automatically
When you visit our website, we may automatically collect device and browsing information including IP address, browser type, pages viewed, and referring URLs through cookies and similar technologies.
3. How We Use Your Information
We use the information we collect to:
- Provide quotes and bind insurance coverage
- Process and manage claims
- Deliver loss control services and recommendations
- Communicate program updates and renewal information
- Respond to inquiries and support requests
- Improve our platform and underwriting models
- Comply with insurance regulatory requirements
4. Disclosure of Your Information
We may share your information with:
- Insurance carriers who underwrite the policies issued through vQuip programs
- Reinsurers as required by program agreements
- Agents and brokers involved in placing your coverage
- Service providers including claims administrators, technology platforms, and analytics providers under confidentiality obligations
- Regulatory authorities as required by insurance law
- Legal authorities when required by law or legal process
We do not sell your personal information to third parties for marketing purposes.
5. Cookies
Our website uses cookies to enhance your experience and analyze site usage. You can control cookies through your browser settings, though disabling cookies may limit some website functionality.
6. Data Security
We implement administrative, technical, and physical security measures appropriate to the sensitivity of the information we handle, including insurance and business data. However, no electronic transmission or storage system is completely secure.
7. Data Retention
We retain personal and business information for as long as required to provide services, maintain insurance records, comply with legal obligations, and support claims or dispute resolution — including for the period required by applicable state insurance regulations.
8. Your Rights
You may have rights to access, correct, or delete personal information we hold about you. To submit a request, contact us at privacy@vquip.com. Note that certain insurance records may need to be retained regardless of deletion requests to comply with regulatory requirements.
9. California Privacy Rights
California residents have rights under the CCPA to know what personal information we collect, how it is used, and to request deletion. We do not sell personal information. Contact privacy@vquip.com to exercise your rights.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes are effective upon posting. Continued use of our website constitutes acceptance of the revised policy.
11. Contact
vQuip / Bluefields Specialty Insurance, LLC
Email: privacy@vquip.com